Frequently Asked Questions
Everything you need to know about your Sigma Beauty experience.
What is your return policy for beauty products?
We offer a 30-day return policy for most products. Items must be in their original packaging and lightly used or unused to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
Are Sigma Beauty products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
Do your makeup brushes come with a warranty?
Yes, all Sigma Beauty brushes come with a free 2-year warranty that covers any manufacturing defects to ensure the highest quality for our customers.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.